How to Order your Kuda Flex Saddle

So you've decided you just have to have a Kuda Flex Saddle! What's the next step? See the "flow chart" below for the easiest, most hassle free way to order your new Kuda.

STEP 1: TAKE A WITHER TRACING OF YOUR HORSE/S - SEE SADDLE FITTING PAGE
STEP 2: CHOOSE YOUR SADDLE
STEP 3: EMAIL US TO DISCUSS YOUR REQUIREMENTS - info@kudasaddles.com.au
STEP 4: HIRE A DEMO IF WE HAVE ONE SUITABLE - SEE DEMO SADDLES PAGE
STEP 5: CHOOSE YOUR SADDLE PAD AND CINCH - SEE ACCESSORIES PAGE
STEP 6: MAKE SURE YOU HAVE READ THE RETURN POLICY - SEE RETURN POLICY PAGE
STEP 7: DOWNLOAD AND COMPLETE THE ORDER FORM (SEE LINK BELOW)
STEP 8: PAY 50% DEPOSIT IF YOUR SADDLE IS TO BE MADE TO ORDER - SEE BANK INFO BELOW
STEP 9: WE WILL EMAIL YOU A RECEIPT AND ORDER CONFIRMATION AND ORDER YOUR SADDLE.

Ordering the right saddle for your horse and yourself is our highest priority. We are here to help you every step of the way to discuss your requirements and help you choose the best saddle and features for your personal riding needs. Please call us on 03 5427 3330 or drop us an email: info@kudasaddles.com.au.

If your saddle needs to be made to order, please allow between 8 - 16 weeks for your saddle to arrive. Wait times are highly dependent on the work load of the Kuda Saddle Maker at any given time. Please note that Kuda Flex Saddles are NOT FACTORY MADE SADDLES. Your saddle will be made, start to finish, by one talented Artisan. Quality takes time - please be patient. Our customers tell us that they are most certainly worth the wait!

We do not receive progress reports on ordered saddles and we will only respond to enquiries about the ETA of a saddle, if it has gone past the standard ETA's mentioned above. Cancellations will not be accepted.

All Kuda Flex Saddles can be made in your choice of colour, seat style, size and gullet width. Customised saddles generally mean extended wait times, so please take this into consideration.

All orders are confirmed in writing prior to being submitted to Kuda USA. It is HIGHLY recommended that you complete the Saddle Order Form and forward it to us in an email: info@kudasaddles.com.au rather than ordering over the phone. Payment can be made via direct deposit (bank details below), PayPal (3% Merchant Fee), Visa, MasterCard (1.6% Merchant Fee), AMEX or Diners (2.8% Merchant Fee). When a saddle needs to be made to order, a 50% deposit is required up front with the balance due when we notify you that your saddle is ready to be shipped from the US.

All listed prices are in Australian Dollars and are inclusive of all import and international freight fees. Prices can change without notice, they are influenced by the US/AUD exchange rate. Our margins are kept low in order to bring such a fabulous saddle to you here in Australia, at an affordable price, therefore price fluctuations are something that we do have to pass on to our customers from time to time. However once your deposit is received, the price is set for your order and will not change. Please also make yourself familiar with our return policy before confirming your order. There can be no returns on custom ordered saddles.

To order your new saddle please click on the Order Form button below to download our order form. Alternatively just email us at info@kudasaddles.com.au or give us a call during business hours: 9-6 Monday-Friday or Saturdays 10am to 1pm on (03) 5427 3330.

Only 50% is required to place your order!

Please make payments to: Kuda Saddles Australia Westpac Bank BSB: 033624 ACCOUNT: 254114

All saddles are sent using Australia Post - REGISTERED

Melbourne Metro Capped at $20
Regional Victoria Capped at $50
NSW & ACT Capped at $60
South Australia Capped at $60
Tasmania Capped at $60
Northern Territory Capped at $80
Queensland Capped at $80
Western Australia Capped at $80

Australia Post Insurance is $1.50 for every $100 value. This is not required when we are sending saddles out. However it is advisable should you need to return your saddle to us. Saddles are covered by our business insurance when we send saddles out but not when they are returned to us. This is also applicable to our Demo Program Saddles.

Kuda Saddles Australia

Kuda Saddles Australia is a subsidiary of Holistic Equine Saddlery & Tack ABN 97 255 778 955

All prices quoted, are in Australian Dollars, are GST inclusive and are subject to change without notice.
No Returns possible on ANY Custom Ordered Items.